About Us

Welcome to WATRO

At WATRO , we believe that reliable hot water isn't a luxury—it's a essential part of your daily comfort and well-being. Our mission is simple: to provide American homes and businesses with high-quality, efficient water heating solutions, delivered directly to your door with unparalleled service.

Our Story

WATRO was founded on the principle that buying a water heater should be straightforward, hassle-free, and trustworthy. We saw a market filled with complex options, confusing sales processes, and unexpected costs. We set out to change that.

We are a US-based company focused exclusively on delivering premium water heating products. By operating as a dedicated online store, we eliminate unnecessary overhead and pass the savings directly to you, ensuring you get a superior product without the premium price tag.

What We Stand For

  • Quality & Reliability: We carefully select the products we sell to ensure they meet our high standards for durability, efficiency, and performance. Your comfort and satisfaction depend on it.

  • Customer-Centric Service: Our dedicated US-based support team is here to help you before, during, and after your purchase. From choosing the right model to post-installation questions, we're with you every step of the way.

  • Simplicity & Convenience: We’ve streamlined the entire process. Enjoy a user-friendly online shopping experience, free shipping across the entire USA, and clear, upfront information.

  • Your Peace of Mind: We back our products with a strong 3-Year Warranty and a transparent, no-hassle return policy because we believe in standing behind what we sell.

Our Promise to You

When you choose WATRO, you're not just buying a water heater; you're gaining a partner in home comfort. We promise:

  • Transparent Pricing: No hidden fees. The price you see is the price you pay.

  • Fast & Free Shipping: We process orders within 1-2 business days and ship for free to your doorstep.

  • Expert Support: Have a question? Our team is just an email away at support@watro.shop.

Thank you for considering ComfortHeat for your home's hot water needs.